Summary
Technical project manager specialized in meeting large company needs with small company resources. Professional services for clients including Humana, Fidelity Life Insurance, and Milliman IntelliScript.
Experience
Realtime Solutions Group, Woodridge, IL - 2004 to 2008
Technology consulting for health and life insurance, with an emphasis on content managed new business processing solutions. Founded in 2004 by the former management of Infocus Technology.
Technical Project Manager
Responsible for all aspects of the software development life cycle – project planning, requirement gathering, functional specification, quality assurance, and software deployment. As a subject matter expert, I also filled the role of lead business analyst for new client implementations.
- Supported 1-3 concurrent clients with outsourced development teams of 2-6 individuals
- Managed delivery of software projects ranging in size from 60-600 hours
- Standardized software design, quality assurance, and project management processes
- Projects ranging from business continuity planning to PCI DSS compliance
- Designed web based insurance applications built on Microsoft .NET 1.1 and 2.0 Frameworks
- Extensive management of web service based integrations with legacy client systems
Infocus Technology, Chicago, IL - 2002 to 2004
Content managed new business solutions for health and life insurance. Acquired by Humana in 2004.
Business Systems Analyst
Responsible for all aspects of release management, with an emphasis on manual testing and software deployment. Tasks also included release documentation and management of user acceptance testing.
- Implemented continuous improvement of quality assurance and defect management processes
- Acted as primary contact for software technical support and user training
- Automated XML driven PDF population using Perl, SQL, LaTeX, and GhostScript
McGaw YMCA, Evanston, IL - 2001 to 2002
Personal Trainer and FitLinxx Coordinator
- Redesigned member orientation procedure to increase trainer productivity by 50%
- Instructed diverse populations, including mentally disabled and older adult
Northwestern University, Evanston, IL - 1999 to 2001
Personal Trainer and Student Fitness Manager
- Performed fitness workshops for Kellogg's Advanced Executive Program
- Maintained personal training department software packages and computers